Nube LI Help / Passenger / Relationship Problems

Discrimination

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If a driver discriminates against you based on your race, religion, disability, gender, or in any other way, please let us know. Rest assured that these complaints are taken very seriously and will result in a thorough investigation Contact us or More info.

Animal Assistanc

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In compliance with relevant legislation and regulations, service animals are permitted to accompany riders during a trip.
Should you wish to ride with a non-service animal, please contact your driver in advance. If your pet is a non-service animal the driver has the right to cancel the trip.

Wheelchair

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If you’re a wheelchair user, you can travel in any of our categories, as long as your wheelchair can fold into the trunk. Your driver will be glad to help you and will make sure your ride is as comfortable as possible. When you’ve ordered, you can use the chat to tell the driver that you have a wheelchair with you, so they’ll be ready to help.

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