Nube LI Help / Driver / Problems with the payments
I did not receive the payment this week
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Your Weekly Earnings are deposited into your chosen bank account every Monday and should be available on the same day. If a public holiday falls on a Monday, your Weekly Earnings will be deposited the following day (Tuesday).
If you still haven’t received your earnings (and it isn’t a public holiday), we recommend doing the following steps:
- Ensure your bank details are correct.
- Contact your bank to ensure your account status is “normal” (not closed or frozen).
Once you’ve corrected your bank details, your Weekly Earnings will be deposited into your account as soon as possible. If you’re still unable to receive your earnings, please reach out to our Customer Support team for assistance. Contact us.
What will i receive
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Your Weekly Earnings are calculated over a one (1) week period: from Monday 00:00 to Sunday 23:59. The amount is then deposited into your chosen bank account the following Monday and should be available on the same day. However, if a public holiday falls on a Monday, your Weekly Earnings will be deposited the following day (Tuesday).
Please note: your total Weekly Earnings are subject to the relevant taxes.
What days will receive the payments
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Travel receipt
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The receipt of each trip is saved in your account date and you can find it in my Rides there you will see all trips with a detail of where you started and the destination you finished the service, the specifications of the price, Mile, Start time and time you finished.
More information Contact us.
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